Amid the operational chaos at Heathrow Airport in the United Kingdom, Delta Airlines recently came up with a “creative” solution to reunite passengers with their stranded baggage. The airline deployed a wide-bodied plane last week to bring back only 1,000 luggage items to the United States.
According to CNNStaff shortages at London’s Heathrow Airport have caused a slowdown in service in recent weeks. Airport officials, responding to complaints about canceled flights and massive baggage loss, told airlines that they should limit the number of passengers at the airport to 100,000 a day.
So, Delta Airlines figured out a way to get the lost bags out of the airport, even though it couldn’t carry more passengers. The airline used an empty Airbus A330-200 to retrieve lost bags.
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The airline said in a statement, “Delta teams worked on a creative solution to move delayed checked bags from London-Heathrow on 11 July, as a regularly scheduled flight to Heathrow was held to meet airport passenger volume restrictions. Had to cancel.” CNN,
“Delta Flight 9888 flew 1,000 bags back to the United States from Heathrow to Delta’s Detroit hub, where teams ship the bags to our customers,” it added.
Delta’s A330-200 aircraft can accommodate 406 passengers, and typically carries between 210 and 250 passengers. The airline noted that even though it was a passenger-free flight, the bags took off where they usually do – in the aircraft’s designated luggage compartment, not in the passenger cabin.
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Meanwhile, Heathrow Airport has struggled to hold bags over the past few weeks due to passenger shortages and increased travel. The crisis has led to a pile-up of baggage after some passengers were forced to leave the terminals without their luggage.
Last month, a video showing hundreds of suitcases lying on the floor at Heathrow Airport also surfaced online. Frustrated passengers posted pictures and videos of the chaotic sea of luggage on social media. Some users even claimed that there was a delay of two hours in getting their goods back.