Kotak General Insurance AI . Automates vehicle inspection on its app via

New Delhi: Kotak General Insurance on Monday said it is automating vehicle inspection for renewal of its motor insurance policy with Artificial Intelligence (AI) based technology. The insurance company has partnered with Inspectlabs to implement this for their policies.

Through this facility, policyholders can take pictures or videos of their vehicle and upload them to the cloud-based application for policy renewal. After the customer uploads the inspection photo or video, the inspection report including the details of the damage, if any, will be automatically generated within a few seconds.

Kotak General Insurance in its statement said, “The automated process turns humans into repetitive work to a very high level of accuracy which saves cost and enhances customer satisfaction by reducing the time required to renew a car insurance policy. enhances.”

The company said that this technology will also help in detecting fraud based on uploaded images and videos and hence help in the underwriting process.

“The do-it-yourself (DIY) process will help enhance the customer experience and reduce turnaround time and fraud. Artificial Intelligence has become a mainstay for many of our businesses over the years, and at Kotak General Insurance we have also evolved technology to provide seamless solutions to our customers. Suresh Sankaranarayanan, Chief Technology Officer, Kotak General Insurance Company Limited said, “We look forward to serving our customers better with this new technology.

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